Shipping and excahnge Policy

Shipping and Exchange Policy

1. Digital Course Delivery

• Instant Access: Upon successful enrollment and payment, you will receive access to the course materialswithin 24-48 hrs, including live lecture classes, recorded sessions, and downloadable resources. All content is delivered digitally through our online platform.

• Email Confirmation: You will receive a confirmation email with details of your course purchase and instructions on how to access the content. If you do not receive the email within 24 hours, please check your spam folder or contact our support team.

2. Refund and Exchange Policy

• Refund Policy: Due to the digital nature of our courses, we do offer refunds withing 24 hrs once access has been granted. Please review the course details carefully before making a purchase. However, if there is a technical issue that prevents you from accessing the content, we will work to resolve it promptly.

• Exchange Policy: If you mistakenly purchased the wrong course, please contact our support team within 48 hours of purchase. We can assist in transferring your enrollment to the correct course, subject to availability and provided that the content has not been accessed.

• Course Updates: We continuously update our courses to reflect the latest industry trends and information. Access to updated content is provided to all enrolled students at no additional cost.

3. Support

• Technical Assistance: If you encounter any issues accessing your course materials or using our platform, please reach out to our support team at care@theaquapros.co.in . We aim to respond to all inquiries within 24-48 hours.

• Contact Information: For any questions or concerns regarding your purchase, please contact us at:

  • Email: care@theaquapros.co.in 

  • Phone: 9057303049

  • Office Hours: Monday to Friday, 9:00 AM - 5:00 PM